For refugees and asylum seekers

When you first arrive in B.C. as a person with refugee status, there are steps you will need to take to help you settle in quickly, and services to help.

As a refugee, you are eligible for a wide range of services through the federal government’s settlement program – these services will help you settle into your new community.

Your First Two Weeks in Canada is a video created in French, English and Arabic by Immigration, Refugees and Citizenship Canada to help you prepare for your life in Canada. Watch it to learn some initial steps to take when you arrive here.

As a person with refugee status you have access to medical, employment and other government services like all British Columbians. You’ll likely have questions about how to access these services and how to settle into life in B.C. Available in English and seven other languages including Arabic, the Newcomers' Guide will answer many of your questions and help make your transition quicker and easier.

You also have access to a range of B.C. government employment programs and services through WorkBC Centres. In addition, will provide you with information and resources to support you in achieving your employment and career goals.

If you do not have refugee status but want to seek asylum in Canada, there are steps you will have to take to file a refugee claim and obtain a hearing. You can contact Settlement Orientation Services for specialized supports to navigate the refugee claim process and address your immediate housing, medical and income needs. You can also contact your local service provider if you have any questions or would like to access settlement services.